Terms of service

PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE USING ‘ANY’ HEAL SKINCARE PLATFORM.

Welcome to the HEAL SKINCARE community!  You are reading these Terms because you are using a HEAL SKINCARE website, social media platform or one of our other products or services, all of which are part of HEAL SKINCARE’S Platform (“Platform”).  We offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (Including those given via hyperlinks). By using our website, social media or any other platforms you imply acceptance of the following terms. If you do not agree to all the terms and conditions of this agreement, you shall not access the website, social media or any other services.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

These Terms create a binding agreement between you and HEAL SKINCARE (which we may refer to as “HEAL SKINCARE,” “HEAL SKINCARE PRODUCTS,” “HEAL SKINCARE PRODUCTS_INDIA,” “we,” “us,” or “our”) regarding your use of the Platform.

Terms of Sale.  By making any purchase with us, you also agree to OUR Terms of Sale. 

Returns & Refunds.  By making any purchase with us, you also agree to OUR Refund Policy

Privacy Policy. By using our website, it is assumed that you have read the privacy policy and have understood clearly.

1. GROUND RULES

Eligibility.  You are only eligible to use the Platform if you are of legal age in your country/region or if you have consent from your parent or guardian.  There may be certain age restrictions for specific Platform services in various countries or regions.

Rules for Registration.  When you register for an account with us, the following rules apply:

  • Be True: Provide accurate and current registration information.
  • Be You: Keep your registration personal.  Do not register for more than one HEAL SKINCARE account. However, you can register a HEAL SKINCARE account on behalf of someone else.
  • Be Secure: Keep your username, password and other login credentials secure and do not allow anyone else to use your account.
  • Be Responsible: Inform HEAL SKINCARE immediately of any unauthorized use of your HEAL SKINCARE account.  You are responsible for anything that happens through your HEAL SKINCARE account – with or without your permission. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, HEAL SKINCARE IS NOT RESPONSIBLE FOR ANY LOSS OR ACTIVITY THAT RESULTS FROM THE UNAUTHORIZED USE OF YOUR ACCOUNT. 

 2. POSTING CONTENT ON THE PLATFORM

  • User Content. Some parts of the Platform allow you to post photos, videos, comments, and other content, which we refer to as “User Content.” Heal skincare is not responsible for User Content others post to the Platform. User Content is owned by you or whoever created it, but when you post User Content you license it to HEAL SKINCARE as described below:
  • You represent that you have the right to post your User Content, and you grant HEAL SKINCARE a non-exclusive, perpetual, transferable, sub-licensable, royalty-free, worldwide license to use any of the User Content that you post on or in connection with the Platform, including the likeness of any person that appears in the User Content, or any of the concepts or ideas contained in the User Content, for any purpose, including commercial use, which includes the right to translate, display, reproduce, modify, create derivative works, sublicense, distribute and assign these rights. HEAL SKINCARE may, in its sole discretion, remove any User Content at any time.
  • You understand that deleted User Content may persist in HEAL SKINCARE’S systems and on the Platform to the extent your User Content has been publicly posted or shared with others who have not deleted it, unless you or the relevant individual request deletion or blocking of personal data. However it is subject to our discretion.
  • USER COMMENTS, FEEDBACK AND IDEAS. You understand that any comments, feedback, or ideas you send us are provided on a non-confidential basis and you grant to HEAL SKINCARE a perpetual, worldwide license to use all comments, feedback and ideas you may share with us, without notice, compensation or acknowledgement to you, for any purposes whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving products and services.

 3USER CODE OF CONDUCT

We’re super excited to have you contribute to the HEAL SKINCARE community.  Here are a few basic rules:

  • Be Original. Only post User Content to the Platform if you have all permissions and rights needed to make that User Content available, including from any individuals who appear or are mentioned in your User Content.
  • Be Safe. Do not do anything that may expose HEAL SKINCARE or its users to any type of harm, including anything that may disrupt, damage, disable, tamper with, overburden or limit the functionality of the Platform. Do not post User Content that contains software viruses, programs or other computer code, and do not circumvent or modify any Platform software or security technology. Do not use any data mining, robots, scraping or similar data gathering methods. Unless we indicate otherwise, our Platform is a public place. Do not post personal information to the Platform – yours or anybody else’s.
  • Be Personal. Do not post any advertising, solicitation or commercial content on the Platform or accept payment from a third party in exchange for performing commercial activity on the Platform. Do not collect or solicit personal information from other Platform users or send unsolicited messages. Do not use automated technology to interact with the Platform.
  • Be Appropriate. Respect the community and do not post User Content, link to a website, or do anything that is abusive, illegal, misleading, malicious, harassing, sexual, inaccurate, discriminatory, or otherwise objectionable or inappropriate or which violates any applicable laws. HEAL SKINCARE has the right to pre-screen, monitor, or remove User Content – but we have no obligation to do so.
  • Be Yourself. Do not impersonate any person or organization, including HEAL SKINCARE employees.

HAVE FUN!

 4PARTNERS ON THE PLATFORM: From time to time, HEAL SKINCARE may link to or partner with third-party websites, social media platforms, mobile apps, and other products and services (“Third Parties”). You may be able to connect with these Third Parties through the Platform, but this does not mean HEAL SKINCARE endorses, monitors or has any control over these Third Parties or their activities, which are subject to separate terms of use and privacy policies.  You should carefully review any Third Party’s sites and terms of use and privacy policy and make sure you understand them before you engage in any transaction. HEAL SKINCARE is not responsible for the content, policies, or activities of Third Parties and you interact with Third Parties at your own risk. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites.  Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 5. IMPORTANT DISCLAIMERS. These products are not medicines and is not intended to replace any professional medical advise. We are not medical practitioners. Hence none of our contents in any platform should be construed as medical advice. It is your responsibility to ensure that you seek medical help on your discernment. Never disregard professional medical advice or delay in seeking it because of something you have viewed on our Platform. You understand and agree that you are solely responsible to learn about the ingredients used in the products & make sure you are not allergic to the same.

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, HEAL SKINCARE IS NOT RESPONSIBLE OR LIABLE FOR ANY ALLERGIES OR DAMAGES YOU MAY SUSTAIN THAT RESULT FROM YOUR USE OF, OR INABILITY TO USE, ANY OF OUR PRODUCTS.

USER INTERACTIONS.  To the extent allowed by applicable law, we are not responsible for your interactions with other users of the Platform or any damage or harm you may experience because of these interactions. Be responsible and take precautions when interacting with other users (including users you do not know) on the Platform. Before you meet another person face-to-face, consider investigating, bringing a friend, choosing public locations and letting someone know where you will be.  HEAL SKINCARE is under no obligation to become involved with any user dispute, but may do so at its own discretion.

The Platform, Content, and the materials and products on this Platform are provided “AS IS.” We aren’t making any promises of any kind, including about the Platform’s accuracy, adequacy, or otherwise. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, HEAL SKINCARE IS NOT RESPONSIBLE OR LIABLE FOR ANY USER CONTENT POSTED ON THE PLATFORM.   

HEAL SKINCARE does not guarantee that the Platform will be uninterrupted or error-free, that any defects will be corrected, or that the Platform is free of viruses or anything else harmful. 

To the fullest extent permitted by law, HEAL SKINCARE disclaims all warranties, express or implied, regarding the Platform, Content, User Content. You are solely responsible for any damage to your Device resulting from accessing the Platform, to the extent applicable law does not provide otherwise.

We hope you enjoy and get the full benefit of the Platform; however, we do not guarantee any results.

6. LIMITATION OF LIABILITY

We want you to enjoy our Platform, but HEAL SKINCARE must also protect itself from any damages you may cause.

NONE OF THE HEAL SKINCARE PARTIES WILL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE PLATFORM OR THE CONDUCT OF OTHER PLATFORM USERS (WHETHER ONLINE OR OFFLINE), OR ANY USER CONTENT OR ANY OTHER ACTIVITY IN CONNECTION WITH THE USE OF THE PLATFORM, EVEN IF HEAL SKINCARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE PLATFORM. YOUR ONLY REMEDY AGAINST HEAL SKINCARE IN CONNECTION WITH ANY DAMAGES ARISING FROM YOUR USE OF THE PLATFORM OR ANY CONTENT IS TO STOP USING THE PLATFORM. 

7. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

      We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

8. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

9. PRODUCTS OR SERVICES 

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. 

Note: No consumable products are being sold.

10. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

 11ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 12. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Heal Skincare Products, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. TERMINATION

HEAL SKINCARE may terminate or modify any HEAL SKINCARE Platform, member program, product or service at any time without notice.

HEAL SKINCARE may terminate or suspend your account, delete your profile or any of your User Content, and restrict your use of all or any part of the Platform at any time and for any reason, without any liability to Heal Skincare. You understand and agree that some of your User Content, particularly that which is displayed in an activity feed or in other public places on the Platform, may continue to appear publicly even after your account is terminated, subject to your right to have your User Content removed upon request in accordance with applicable law.

These Terms remain in effect even after your account is terminated or you have stopped using the Platform.

14. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.You are requested to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 15. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.